accr_asservice_param_missing

accr_param_missing

accr_product_search_param_missing

activation_code_url_is_missing

address_name_length_too_long

Consult the WS documentation for maximum length.

address_street_length_too_long

Consult the WS documentation for maximum length.

as_missing

back_element_not_found

bank_account_acceptation_protocol_error_no_customer_detail_found

bank_account_acceptation_protocol_error_no_customer_detail_found

bank_account_nr_detail_found

base_product_missing

bu_not_found

central_shipper_url_not_set

City_service_from_sender_to_receiver_address_not_allowed

City_service_order_must_have_time_window_specified

City_service_order_receiver_address_not_within_defined_zone

City_service_order_sender_address_not_within_defined_zone

Cod_amount_cannot_bet_set_individually

Cod_amount_invalid

Negative or non-numeric COD value provided.

Cod_amount_must_bet_set_individually

Cod_amount_not_rounded

COD value not rounded to the required precision for given destination. Ask DPD about the requirements.

Cod_currency_not_allowed

Invalid currency code for the destination.

Cod_exceeded_maximal_allowed_value

Too large COD value provided. Consult DPD for maximum allowed value for given destination.

Collecting_address_for_CR_not_specified

Provide correct collecting/pickup address for CR.

configration_activation_code_missing

configuration_error_invalid_password

country_not_found

country_not_found

country_not_found

Custom_sender_address_not_specified

DELICOM_ERR_AUTHENTICATION

Invalid authentication data provided - usually wrong DelisID/login.

DELICOM_ERR_AUTHENTICATION

DELICOM_ERR_AUTHENTICATION

DELICOM_ERR_AUTHENTICATION

DELICOM_ERR_BAD_PRODUCT

Bad product code specified. Message should contain detailed error description.

DELICOM_ERR_INVALID_AVAILABILITY_DATE

Invalid date for checking parcel shop availability in search parameters.

DELICOM_ERR_MISSING_PARCELSHOPID

Parcel shop ID missing. Error occurs when PSD product is specified or parcel shop delivery attributes are provided but are not complete.

DELICOM_ERR_NOT_SUPPORTED_INKASO_FOR_COD

Inkaso not supported on specified parcel shop.

DELICOM_ERR_NOT_SUPPORTED_LABEL_START_POSITION

Invalid label start position defined. Consult documentation for valid values.

DELICOM_ERR_NOT_SUPPORTED_PAPER_FORMAT

Invalid paper format defined for printing. Consult documentation for valid values.

DELICOM_ERR_TOKEN_NOT_PRESENT

Authentication token missing from request.

DELICOM_ERR_TOO_LONG_CITY

Recipient's cirty name too long. Consult documentation for the limit value.

DELICOM_ERR_TOO_LONG_CUSTOMER_REF_NUMBER1

Shipment reference 1 too long. Consult documentation for the limit value.

DELICOM_ERR_TOO_LONG_NAME1

Recipient's name too long. Consult documentation for the limit value.

DELICOM_ERR_TOO_LONG_NAME2

Recipient's name (second line) too long. Consult documentation for the limit value.

DELICOM_ERR_TOO_LONG_SENDER_CITY

Sender's cirty name too long. Consult documentation for the limit value.

DELICOM_ERR_TOO_LONG_SENDER_NAME1

Sender's name too long. Consult documentation for the limit value.

DELICOM_ERR_TOO_LONG_SENDER_NAME2

Sender's name (second line) too long. Consult documentation for the limit value.

DELICOM_ERR_TYRES_NOT_SUPPORTED

Sending tyres is not allowed for customer. Customer should contact DPD if he thinks it's an error.

DELICOM_ERR_UNEXPECTED

Something unexpected happened, customer should contact DPD.

depot_not_found

dest_country_not_found

dest_country_not_found

dest_zip_missing

Different_cods_count_than_parcels_count

Empty_email_address

Contact/notification email is required, please provide it.

Empty_phone_number

Contact/notification phone number is required, please provide it.

Empty_phone_number_and_email

Contact/notification email or phone number is required, please provide it.

ERR_CUSTOMER_NOT_FOUND_DELISID

ERR_CUSTOMER_NOT_FOUND_DELISID

ERR_DELICOM_AUTH_DATA_MISSING

Authentication data haven't been provided as required.

ERR_DELICOM_AUTH_HEADER_MISSING

Authentication data haven't been provided as required (XML SOAP header missing).

ERR_DELICOM_CUST_NO_CONFIG

Customer doesn't have an active configuration for given login.

ERR_DELICOM_TOKEN_EXPIRED

Request a valid token using the LoginService.

ERR_DELICOM_TOKEN_INCORRECT

Request a valid token using the LoginService.

err_import_profile_field_empty_even_is_mandatory

err_import_profile_field_empty_even_is_mandatory

err_import_profile_field_have_to_be_index

err_parcel_number_taken_meanwhile

Due the parallelism of parcel number assignment, sometimes it can happen that parcel number can't be assigned as a different process took it. There are some retries to get a new one, but it may happen that it fails 10 times and then this error is thrown.

ERR_RETURN_NOT_FOUND

System configuration error. If occurs, customer should contact DPD.

error_network_plan

Error_notification_template_missing

gross_weight_and_declared_weight_are_not_equal

Relevant if customs clearance data are provided.

ic_missing

ic_not_found

Import_profile_error_detail_before_header

Import_profile_error_invalid_line_format

Import_profile_error_missing_detail

Import_profile_error_missing_header

Import_profile_service_transformations_error_detail_before_header

Import_profile_service_transformations_error_invalid_line_format

Import_profile_service_transformations_error_missing_detail

Import_profile_service_transformations_error_missing_header

import_profile_transformation_is_used

import_profile_with_same_code_already_exists

Incorrect_email_address

Email address is in wrong format.

Incorrect_phone_number

Phone number is in incorrect format. Use stardadized tel. number format (for example +134564784454).

installation_id_unknown

Invalid_address_duplicate_custom_id

invalid_city_name

Invalid recipient ZIP code. Also in case of providing custom pickup address, it can mean error there.

invalid_collecting_zip

invalid_dest_city

Should occurr as there is no country with city name validation currently specified.

invalid_dest_network_code

invalid_dest_network_code

invalid_dest_zip

invalid_dest_zip

Invalid recipient ZIP code. Also in case of providing custom pickup address, it can mean error there.

invalid_routing_params

invalid_routing_params

invalid_zip

Invalid recipient ZIP code. Also in case of providing custom pickup address, it can mean error there.

invalid_zip

labels_error_no_shipment_to_print

My_pudo_deserialize_error

There has been an error querying pickup points data.

My_pudo_error

There has been an error querying pickup points data.

order_does_not_exist

orig_depot_missing

orig_depot_not_found

orig_depot_not_found

Parcel_exceeds_maximum_allowed_weight

Maximum parcel weight exceeded for recipients destination and product.

Parcel_number_already_exists

A parcel number that was already used has been provided.

Parcel_number_empty

Parcel_number_invalid_length

Use correct length of the parcel number when providing own parcel number in request.

Parcel_number_not_available_within_ranges

Customer doesn't have any free parcel number within his parcel number range. Can occur if parecl number ranges are exhaused and even they are reusable, there is no parcel number that hasn't been used in last half year.

Parcel_number_not_numeric

Parcel number can contain only numbers, not letters.

Parcel_number_not_within_customer_ranges

A parcel number that doesn't belong to the customer making the request has been provided.

Product_not_allowed_in_destination

A specific rule set by the business unit in Shipper Admin forbids the delivery of the product to the recipient's country.

product_not_available

product_not_available

Products_combination_not_allowed

A specific rule set by the business unit in Shipper Admin forbids combining products and additional services specified in the request.

program_logic_fault

Unexpected error. Customer should contact DPD.

protocol_error_labels_not_printed

protocol_error_missing_customer

protocol_error_missing_sender_address

protocol_error_missing_shipment_date

protocol_error_multiple_customers

protocol_error_multiple_senders

protocol_error_no_claim_to_print

protocol_error_no_shipment_to_print

If no shipments fit into the filter specified by EOD service request, customer gets this error.

protocol_error_shipments_with_different_dates

protocol_error_unknown_protocol_type

Pudo_additional_services_not_available

Pudo_credit_card_not_allowed

pudo_missing

r1dbu_failed

r1dbu_failed

r1dbu_param_missing

r1dbu_param_missing

r2route_failed

r2route_param_missing

r2route_param_missing

r3osort_param_missing

r4csort_param_missing

r5dsort_param_missing

Return_address_must_be_specified_for_return_service

Missing return address if the return is used as additional service (if there is a normal product + a return parcel specified).

Routing_impossible

The selected product and services combination isn't routable (deliverable) to given destination according to the GeoRouting data.

Routing_impossible_service_codes_not_found

If CountrySpecificService code is provided, but it's an invalid one.

Save_import_profile_error_duplicite_code

Save_profile_transformation_error_duplicite_code

Sending_depot_unknown

Wrong sending depot set for pickup address.

SHP_VALID_ERR_API_ENDPOINT_NOT_ALLOWED

Endpoint not allowed for customer. Customer should contact DPD if he thinks it's an error.

SHP_VALID_ERR_TOO_LONG_COLLECTION_REQUEST_ADDRESS_NAME1

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_COLLECTION_REQUEST_ADDRESS_NAME2

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_COLLECTION_REQUEST_ADDRESS_STREET

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_COLLECTION_REQUEST_ADDRESS_STREET2

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_COMMERCIAL_INVOICE_CONSIGNEE_NAME1

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_COMMERCIAL_INVOICE_CONSIGNEE_NAME2

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_COMMERCIAL_INVOICE_CONSIGNEE_STREET

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_COMMERCIAL_INVOICE_CONSIGNEE_STREET2

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_COMMERCIAL_INVOICE_CONSIGNOR_NAME1

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_COMMERCIAL_INVOICE_CONSIGNOR_NAME2

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_COMMERCIAL_INVOICE_CONSIGNOR_STREET

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_COMMERCIAL_INVOICE_CONSIGNOR_STREET2

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_INVOICE_ADDRESS_NAME1

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_INVOICE_ADDRESS_NAME2

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_INVOICE_ADDRESS_STREET

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_INVOICE_ADDRESS_STREET2

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_SENDER_STREET

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_SENDER_STREET2

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_STREET

Consult ShipmentService documentaiton for limits of the field.

SHP_VALID_ERR_TOO_LONG_STREET2

Consult ShipmentService documentaiton for limits of the field.

SCHEMA_VALIDATION

The WS request was malformed.

Sms_notification_checked_but_disallowed

Sms_notification_not_checked_but_mandatory

so_missing

so_not_found

so_not_found

Swap_sender_and_receiver_country_are_not_same

Tenant_Configuration_Bundle_BlankPassword

Tenant_Configuration_Bundle_BundleCanNotBeDecrypted

Tenant_Configuration_Bundle_BundleCanNotBeDecrypted

Tenant_Configuration_Bundle_PasswordTooShort

Unable_to_delete_user_in_global_role

Unable_to_find_socode_without_cod

When COD is assigned to only first parcel (depends on handling of COD in BU) a SO+AS code is calculated for the parcels without COD. It may happen, that there is none.

Unknown_customer_address

Unknown_return_service_code

This is a system configuration error. If it occurs, contact DPD.

Unknown_sms_notification_allowance_type_code

This is a system configuration error. If it occurs, contact DPD.

Unknown_sms_notification_allowance_type_code

This is a system configuration error. If it occurs, contact DPD.

Unknown_transformation

Unknown_transformation

version_not_found

Zero_cod_amount_not_allowed

Customer should provide a non-sero and non-negative COD amount.

SYSTEM_ERROR_TRANSIENT

Customer should retry the call after a while (a minute is recommended). If the error repeats, try a longer pause between retries. It's possible the system is overloaded and need a while to recover.

SYSTEM_DOWN_UNEXPECTED

Webservice is down, some fatal error occurred and there is no timeframe for fix.

SYSTEM_DOWN_MAINTANANCE

Webservice is down for maintanance. Customer should restart accessing it in few minutes.